Frequently Asked Questions

Golf Digest Schools FAQs

What should I do if the videos won’t play?

We have encountered issues with Internet Explorer 11. Try using a different browser. If the problem still persists, contact customer.service@golfdigest.com.

How do I adjust the sound in the videos?

To adjust the sound on the video, hover over the video player, and click on the first button in the lower right-hand corner that has a speaker icon.

How do I activate closed captions?

To activate closed captions, hover over the video player, and click on the second button in the lower right-hand corner that says "CC."

How come I never received any DVDs?

These videos are digital only. You can access them any time at GolfDigest.com/schools.

Can I download the videos?

You cannot download the videos right now. We’re working on this feature and hope to have this available in the future.

What do I do if I forgot my password?

Please click here to reset your password.

I have signed up and paid for a program. How do I log in?

You can log in by following the URL from your confirmation email OR by clicking the login button on the checkout page.

Why do I see a charge from Golf Digest Online on my credit card statement?

Your purchase from Golf Digest Schools will appear as Golf Digest Online on your credit card bill.

Pros on Demand

Your All Access subscription includes a membership to Golf Digest Pros on Demand, a digital platform that uses cutting-edge technology to bring coaches and players together.

How do I activate my Pros on Demand membership?

You should have received a welcome email from Golf Digest Schools, which includes a link to register for Pros on Demand. If you have any questions, please reach out to customer.service@golfdigest.com.

Do I need to download an app?

You can access Pros on Demand from your desktop or via the mobile app from iTunes or Google Play.

How do I upload my swing?

Click here for instructions on how to upload your swing.

Golf Digest Digital Edition FAQs

Do I need a subscription to access this app?

Golf Digest Digital Edition app is free to download. Subscribers receive unlimited access as part of their subscription.

I'm a Golf Digest Schools subscriber, how do I access my Digital Edition?

You should have received instructions on how to access your Digital Edition via the email address associated with your Golf Digest Schools account.

How do I cancel my app access?

If you subscribed through the App Store, please return to the App Store to cancel your Golf Digest subscription. If you subscribed elsewhere, we're happy to assist you in Customer Care.

What should I do if the Golf Digest Digital Edition app crashes?

If the app crashes, we suggest the following for troubleshooting tactics: Make sure your app is up to date. Force quit and reopen the app. Turn your device off and back on.
Delete and reinstall the app.

I have a question that isn't answered here:

We're happy to help. Email us at GLFcustserv@cdsfulfillment.com