Frequently Asked Questions

Frequently Asked Questions

What should I do if the videos won’t play?

We have encountered issues with Internet Explorer 11. Try using a different browser. If the problem still persists, contact

How do I adjust the sound in the videos?

To adjust the sound on the video, hover over the video player, and click on the first button in the lower right-hand corner that has a speaker icon.

How do I activate closed captions?

To activate closed captions, hover over the video player, and click on the second button in the lower right-hand corner that says "CC."

How come I never received any DVDs?

These videos are digital only. You can access them any time at

Can I download the videos?

You cannot download the videos right now. We’re working on this feature and hope to have this available in the future.

What do I do if I forgot my password?

Please click here to reset your password.

I have signed up and paid for a program. How do I log in?

You can log in by following the URL from your confirmation email OR by clicking the login button on the checkout page.

Why do I see a charge from Golf Digest Online on my credit card statement?

Your purchase from Golf Digest Schools will appear as Golf Digest Online on your credit card bill.

Pros on Demand

Your All Access subscription includes a membership to Golf Digest Pros on Demand, a digital platform that uses cutting-edge technology to bring coaches and players together.

How do I activate my Pros on Demand membership?

You should have received a welcome email from Golf Digest Schools, which includes a link to register for Pros on Demand. If you have any questions, please reach out to

Do I need to download an app?

You can access Pros on Demand from your desktop or via the mobile app from iTunes or Google Play.

How do I upload my swing?

Click here for instructions on how to upload your swing.